New laws have recently replaced the Distance Selling Regulations. These changes became law in 2014 and effect e-Commerce business where commercial transactions are made remotely. Online companies have to disclose information about their business, their geographical location, registered office and contact details. This is a form of protection for the consumer, such as their right to cancel an order within 14 days. Transparency is now required as to payment terms and delivery. Unfortunately there are cyber criminals targeting the consumer and internet fraud is a growing area. It is important as an online trader to have standard terms and conditions professionally drafted to minimise the potential for legal claims against the business. Similarly contracts need to be in place between the business and it’s service providers. There is also a legal requirement to comply with the data protection law.
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