Legal Advice at the Right Price - 0800 0931528


 Instant Video Appointment

 ILA Certificate

 SRA Regulated Law Firm

 From £150 Plus VAT





Rosie LLB, Solicitor

Online

Rosie LLB

Solicitor (30+ years of experience)

advice@lawyersonline.co.uk



Poppy LLB, Solicitor

Online

Poppy LLB

Solicitor



Zain, Solicitor

Online

Zain

Solicitor



Mohsin, Solicitor

Online

Mohsin

Solicitor



How Can We Help You?


Call us 0800 0931 528

Or email advice@lawyersonline.co.uk



Please supply us with the following:

  • Details of the borrower and reason for giving the guarantee/surety.
  • Details of the mortgage offer/loan agreement.
  • Contact details of the solicitors dealing with the transaction.
  • What date/time you would like to schedule a solicitor on Skype, FaceTime or WhatsApp.


The UK's leading dedicated ILA service. We have provided Independent Legal Advice to thousands of clients across England. SRA-regulated. Fixed-fee. Same-day appointments available.

When taking out a mortgage or loan, standing as guarantor, or entering into a significant legal agreement, your lender, employer, or solicitor may require you to obtain Independent Legal Advice (ILA). The purpose is simple: to confirm that you fully understand the risks and financial implications of what you are signing — and that you are signing freely, without pressure from anyone else.

This requirement is rooted in two landmark House of Lords decisions — Barclays Bank v O'Brien [1994] and Royal Bank of Scotland v Etridge (No 2) [2001] — which established clear obligations on lenders to ensure that guarantors, co-signatories, and other potentially vulnerable parties receive genuinely independent advice before taking on serious financial commitments.

Those obligations have just been strengthened. In Waller-Edwards v One Savings Bank plc [2025] UKSC 22, the Supreme Court extended the reach of the Etridge protocol, ruling that lenders are put on inquiry in any non-commercial "hybrid" loan — a joint borrowing where more than a trivial part of the money pays off one borrower's own debts. In practice, this means more transactions than ever now require Independent Legal Advice, and lenders who skip it risk their security being unenforceable.

Unfortunately, the ILA requirement often surfaces at the very end of the application process — causing delays, extra costs, and unnecessary stress, sometimes with a completion deadline looming. We remove that bottleneck: Independent Legal Advice by Zoom, WhatsApp, or FaceTime video call, at a fixed fee of £150 + VAT, with same-day appointments available.

Our ILA Services


We provide Independent Legal Advice and ILA certificates for the full range of transactions where it may be required:

Areas we do not currently assist with

We are not currently able to provide Independent Legal Advice on the following matters:

  • Equity Release & Lifetime Mortgages — including all Equity Release Council products and lifetime mortgages for over-55s
  • Transfer of Equity — including transfers between spouses on marriage or divorce, family transfers and other change-of-ownership transactions

If your matter falls into one of these categories, we recommend contacting an SRA-regulated solicitor who specialises in that area, or your local Citizens Advice for a referral.

Read our complete guide: What is Independent Legal Advice?


How Our ILA Service Works


1. Send Us Your Documentation

Once we have received your mortgage details, guarantee documents, or other relevant paperwork, we are ready to arrange a video appointment. Documents can be emailed to advice@lawyersonline.co.uk.

2. Video Call With a Qualified Solicitor

Your appointment will take typically 10–15 minutes via Zoom, WhatsApp or FaceTime. Our SRA-regulated solicitor will discuss the documentation in plain English, explain the associated risks, and answer any questions you have.

3. Signing (Wet Signatures Required)

Once the relevant documentation has been signed and witnessed where required — wet (ink) signatures remain obligatory for most lender documents — these will need to be posted to us to be stamped and certified.

4. Same-Day Dispatch

We will scan the signed documents, email you a digital copy, and forward the originals to your solicitor or lender on the same day they are received by us. Speed matters in property transactions, and we know it.

For Mortgage Brokers, Intermediaries & Lenders


If you're a broker, intermediary or lender looking for a reliable ILA partner, please visit our Brokers & Intermediaries page or contact our partnerships team at partnerships@lawyersonline.co.uk.

We work with over 170 UK lenders. See our complete Lenders page for details.


Frequently Asked Questions


What is Independent Legal Advice (ILA)?

Independent Legal Advice is professional legal guidance provided by a qualified solicitor who is independent of the other parties to a transaction. It ensures you fully understand the legal and financial implications of what you are signing, particularly for mortgages, personal guarantees, settlement agreements, and other binding agreements where you may face significant financial risk.

Why do lenders require Independent Legal Advice?

Following the House of Lords decision in Royal Bank of Scotland v Etridge (No 2) [2001], lenders require ILA to protect themselves against future claims of undue influence or misrepresentation. ILA gives lenders evidence that you entered the transaction freely and with full understanding of the risks.

How much does Independent Legal Advice cost?

Our fixed fee for Independent Legal Advice starts from £150 plus VAT. This includes the video appointment with a qualified solicitor, the ILA certificate, and same-day dispatch of certified documents to your solicitor or lender. There are no hidden charges.

Can I get Independent Legal Advice online?

Yes. We provide ILA via Zoom, WhatsApp, or FaceTime video call. Most appointments are available the same day or next day.

How long does an ILA appointment take?

The video appointment typically takes 10–15 minutes. Documents must then be signed with wet (ink) signatures and posted to us for certification.



Book Your ILA Appointment Now
About our solicitors: Our ILA service is provided by SRA-regulated solicitors with many years of experience in property, commercial and employment law. All advice given is genuinely independent, in compliance with the Solicitors Regulation Authority Code of Conduct and the principles set out in Royal Bank of Scotland v Etridge (No 2) [2001].


Lenders & Companies We Work With